Odoo Vs
Zoho CRM
Customer Relationship Management (CRM) plays a crucial role in driving business growth, and companies need efficient and reliable CRM platforms to manage it effectively. Odoo serves as a one-stop solution for overall business needs, while Zoho CRM functions as a dedicated system for managing business operations.
Comparison- Odoo Vs Zoho CRM
Odoo functions as a complete business management software that covers every aspect of company operations. In comparison, Zoho CRM is limited to CRM, sales, accounting, project management, and related tasks, making it less versatile than Odoo. Zoho CRM also cannot support advanced business processes beyond small-scale operations, whereas Odoo can be customized to handle any type of business workflow across companies of all sizes.
Odoo is further strengthened by its active community that contributes to development, add-ons, blogs, and overall platform support—an element missing in Zoho. The Odoo community has created over 25,500 applications designed to help businesses run more efficiently. In addition, the Odoo Community edition is free to use, making it suitable for companies with minimal staff and requirements. On the other hand, Zoho CRM requires a subscription fee and is often more expensive than the Odoo Enterprise edition, which is a better fit for SMEs and large-scale enterprises.
Odoo vs Zoho CRM
Zoho CRM is a cloud-based customer relationship management platform designed for businesses of all sizes. It provides a free edition with core features and multiple paid plans that scale according to user requirements. Recognized for its easy-to-use interface, Zoho CRM offers tools for sales automation, lead tracking, analytics, and multichannel communication.
In comparison, Odoo CRM is part of the broader Odoo ERP ecosystem. While it is feature-rich and integrates smoothly with other Odoo modules such as Inventory, Sales, and Invoicing, it often requires more technical customization. Zoho CRM, on the other hand, focuses exclusively on CRM functions and delivers a plug-and-play experience, making it ideal for teams without technical expertise.
Zoho CRM
Zoho CRM is a business application developed in 1996 which started focusing on SaaS services in 2004. Zoho CRM is an application which occupies 30+ applications for the business management operations of the company. In addition, the platform is online available as a cloud-based version and has a mobile version to access. Furthermore, the platform can be availed based on a subscription basis however, there is an exception in the case of the user limit being below 10.
In addition, there are four editions of Zoho CRM which can be accessed based on the needs of the user such as, standard, professional, enterprise and CRM plus. Here the comparison is done on the professional edition.
15+
million users
56+
countries
6
office locations
3500+
employees
Odoo Enterprise
Odoo is a highly modular open-source business management software, where each dedicated module performs specific functions within the company. It is available in two editions: the Community edition, which is free of charge but limited in features and customization, and the Enterprise edition, which is feature-rich, fully customizable, and offered with a license fee.
The performance of Odoo also depends on the hosting method selected based on business needs. It can be deployed on-premises, through web hosting (dedicated server, shared server, or cloud-based), or as SaaS via Odoo Online. Hosting options can be chosen according to operational requirements and scalability. The backbone of Odoo is its active community, consisting of developers, consultants, partners, and support teams available 24/7 to assist with platform needs. This community has also created over 27,000 applications designed to enhance specific business functions, allowing companies to operate seamlessly according to their standards.
12
million users
120+
countries
2550
partners
40000+
apps in odoo apps
CRM Features
Odoo Enterprise
Zoho CRM
Leads Management
Mange leads
Lead scoring
Deduplication
Sales Quotations
Leads Acquisition
Emails Integration
Contact Forms
Website Call-To-Action
Bulk import
Sales Pipeline
Manage opportunities
Pipeline Management
Filter Pipeline by Expected/ Closing Dates
Log Calls
Pre scripted/Automated Next Actions
Relationship management
Describe Companies *
Describe Contacts
Adding photos in Contacts
Multiple Contacts per Company
Sales
Odoo Enterprise
Zoho CRM
Quotations
Sales Quotations
Describe Pricelists
Create Quotation Templates
eSignature
Online Payment
Multiple unit of measure
Sales Order
Create Sales Orders
Invoice for sales
Enable Customer Portal
Shipping method Integration (Cost+Tracking)
Manage subscription
Marketing
Odoo Enterprise
Zoho CRM
Leads Generation
Mass Mailing
Online Lead Capture
Lead Tracking
Leads Nurturing
Conduct Events
Broadcast Surveys
Define blogs
Reporting
Odoo Enterprise
Zoho CRM
Reports
Activity Analysis
Pipeline Analysis
Sales Analysis
Invoice Analysis
Sales Forecasts
Commissions
Recurring Business
Report Engine
Dynamic Graphs
Dynamic Pivot Table
Customizable Dashboard
Productivity & Usability
Odoo Enterprise
Zoho CRM
Productivity
VOIP Integration
Calendar Integration
Realtime Chat
Ability to Add Fields
Emails
Email Integration
Email Templates
Usability
Odoo Enterprise
Zoho CRM
Full Web Interface
Mobile App
Multi-language
Interfaces
API
Apps Store