InfraNext LLC (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS software, website, and related services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We collect different types of information depending on how you interact with InfraNext LLC and our Services.
a. Information You Provide
- Account Information: Name, email address, company name, phone number, billing address, and password.
- Payment Information: Credit/debit card details or other payment method information (processed securely via third-party payment processors).
- Support Information: Information you provide when contacting support or using our help services.
- User Content: Data entered or uploaded while using the InfraNext LLC SaaS platform.
b. Information We Collect Automatically
- Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages, and clickstream data.
- Device Information: Type of device, operating system version, device identifiers.
- Cookies and Tracking: We use cookies, web beacons, and similar technologies to track user activity and preferences.
2. How We Use Your Information
InfraNext LLC uses the information we collect for the following purposes:
- To provide, maintain, and improve our Services.
- To process transactions and manage billing.
- To respond to customer service requests and support needs.
- To send technical notices, updates, and administrative messages.
- To personalize your experience and provide tailored content.
- To analyze usage and trends to improve user experience.
- To detect, prevent, and address technical issues and fraud.
- To comply with legal obligations.
3. Sharing Your Information
InfraNext LLC does not sell your personal information. We may share your data in the following ways:
- Service Providers: With third-party vendors who help us operate and provide our Services (e.g., hosting, payment processing, analytics).
- Legal Compliance: If required to do so by law or in response to legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
- With Your Consent: When you give us permission to share your information.
4. Data Retention
InfraNext LLC retains your information for as long as your account is active or as needed to provide our Services. We may also retain and use information to comply with legal obligations, resolve disputes, and enforce agreements.
5. Security of Your Information
InfraNext LLC implements industry-standard security measures to protect your personal data, including encryption, access controls, and secure data storage. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access – You can request a copy of your personal data.
- Rectification – You can request correction of inaccurate data.
- Deletion – You can request that we delete your data.
- Objection – You can object to our processing of your data.
- Data Portability – You can request a copy of your data in a portable format.
To exercise any of these rights, contact us at [insert contact email].
7. Cookies and Tracking Technologies
InfraNext LLC uses cookies and similar technologies to:
- Remember user preferences and settings.
- Analyze traffic and usage patterns.
- Improve functionality and performance.
You can control cookie preferences through your browser settings.
8. Third-Party Links
Our Services may contain links to third-party websites. InfraNext LLC is not responsible for the privacy practices or content of those third-party sites.
9. Children’s Privacy
InfraNext LLC’s Services are not directed to children under 13 (or under 16 in the EU). We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. By using our Services, you consent to such transfers in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
InfraNext LLC may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. Continued use of our Services after changes are made constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: