Odoo Support

Odoo ERP Support Packages

Most Popular

Package 1

^$299_/Month

Get Started

Package 2

^$1649_{6 Months}

Get Started

Package 3

^$2999_{1 Year}

Get Started

Incidents

15 Incidents

90 Incidents

180 Incidents

24X7 Support

Custom Module Included

Development Included

Functional & Technical Support

Enterprise & Community

Maximum Incident Time

1 Hour

Medium

Zoom Teams & WhatsApp

Zoom, Teams & WhatsApp

Terms and Conditions

1. The chances of consuming more than one incident in the case of supporting modules as we may require more time studying its functionality. Therefore, the chances of consuming more incidences will be high.

2. The standardized time allocation for an incident is one hour and if it exceeds the time range each additional hour will be considered as an incident.

3. InfraNext Technologies offer multiple support plans for businesses who need a robust, foolproof, and reliable ERP system for their business efficiency and productivity. InfraNext Support Plans offer highly responsive technical support, implementations, post-installation support, and more. Our flexible support plans are intelligently crafted that you pay only for the services you need and the time we spend addressing your ERP issues.

4. InfraNext provide remote Odoo support via text, telephone or screen sharing within the agreed response times. The Support Mediums include:

Email
Telephone
Microsoft Teams
Team viewer
Zoom
Anydesk

5. InfraNext support period starts soon after the successful payment from the customer. The work commences from the date of amount received from the customer.

6. InfraNext Odoo support services will be only applicable for the all versions of Odoo. Support area includes:

Odoo functional assistance
Odoo technical guidance
Bug fixing

7. To enable InfraNext to respond towards certain Odoo problems, InfraNext may require that customer furnish InfraNext with a test case and sufficient documentation to allow recreation of the Odoo problem.

8. The customers are responsible for maintaining an appropriate connection to the Internet or your telecommunication medium in order to avail remote support service from InfraNext.

Odoo ERP Support & Maintenance

Odoo ERP Support and maintenance is an integral service provided by InfraNext. Our team comprising both functional consultants and technical support caters to all range of problems you ask for. We help you to identify different kinds of technical issues which you face in your company and guide them with proper solutions. Our experienced and technically qualified team provides numerous supports via customizing, documenting, bug fixing, guiding, and other allied supports. We provide numerous services to users in Odoo.

Odoo AMC Service

Odoo is one of the software solutions which will require the constant support of the Odoo service partners as well as the community as they are capable of rectifying your issues and providing you with rightful assistance at the needed times.

Today Odoo has service-providing partners all over the world and it’s your choice to choose which partner for your Odoo related services. InfraNext, is one of the Odoo official partners and is the best among them providing Odoo related services for more than 16+ years. Started as a small company with minimum employees today, InfraNext has grown.

Dedicated team of expert professionals and developers
Best-in-class Odoo developers and Consultants to rectify the issues.
24/7 Customer Support from Experienced Odoo Developers
Customized Odoo AMC Packages for your Organization
Regular Notification about the contracts expiry date

Odoo ERP Support FAQ

What is Odoo AMC?

Odoo is an ERP software that will require the continuous support of its providers at needed times. Therefore, the maintenance contracts and support packages are vital. Most of the partners of Odoo will not be providing you with Odoo AMC contracts. However, InfraNext will offer Odoo AMC support upon demand from your side and will allocate a dedicated team to support you, fix your bugs and redefine your Odoo to be more efficient in its functioning. Furthermore, we will resolve all the issues regarding the functioning of Odoo, answer all your queries on the software, and will be there to guide you to the excellence of your company with Odoo.

Why do you need Odoo ERP Support?

Enterprise and resource planning software such as Odoo is a business management solution that requires the constant support of the implementation partners or the service providers. This is because while using ERPs if you do not follow the best procedures defined the functioning may end up with an error. In addition, there are chances of unpredictable errors which cannot be rectified without the expertise of the service providers. Odoo ERP support is provided by InfraNext Technologies which are described as packages and can be availed based on your requirement. Currently, we offer 3 types of support packages which are described based on the incidences at which our support is required.

Why is InfraNext the Best in Odoo ERP Support?

Odoo support operations are provided by almost all the partners of Odoo available all across the world. However, InfraNext, the leading Odoo official partner stands out in providing Odoo Customer Support. This is because firstly, we have defined a variety of support packages for you to choose from. Moreover, their packages are described based on the support incidence that occurs in Odoo. Furthermore, we offer 24-hour support throughout the week through various online communication mediums. The packages also include bug fixing services as per the requirements.

How does InfraNext offer Odoo support plans ?

InfraNext offers a variety of Odoo Customer Support plans for you to choose from depending on your needs. Moreover, you can contact us with custom requirements on Odoo. We mainly have three types of Odoo support plans for you to choose from and are offered throughout the year long. Moreover, the plans are differentiated based on the number of incidences included in each plan. In addition, the prices on these plans are cost-effective and are lower than most of our competitors offering similar services. You can have a look at our Odoo support plans and contact us if there are any queries regarding them.

Where can we buy the Odoo Support package?

The Odoo support packages are provided by almost all Odoo service providers. InfraNext offers a variety of Odoo customer support packages for you to choose from. The packages can be availed from our Odoo ERP support page available on our website. Furthermore, if you need any information regarding it and confusion regarding choosing the right package for you, you can always contact us and we will be there to assist you. These packages are defined based on our intervention requirements times and the functioning of the Odoo in your establishment.

Why InfraNext

Our team would help you in finding out the technical problem you facing.

High coding standards
High quality deliverables
Expert in all versions of Odoo

Odoo official partner
Service in both enterprise & community editions

Technical & Functional expertise in all Odoo modules
Top contributor of industrial add-ons in Odoo apps