NetSuite eCommerce Integration & Enablement Services
Connect your online store to NetSuite for real-time inventory, seamless order fulfillment, and better customer experiences.
Power Omnichannel Growth with NetSuite eCommerce Integration
Running a high-volume online store or marketplace without real-time ERP connectivity can create operational bottlenecks: overselling inventory, manual order entry, delayed fulfillment, inaccurate tax, and fractured customer data.
InfraNext offers comprehensive NetSuite eCommerce integration services — connecting your front-end commerce platform to NetSuite’s robust back-end for streamlined operations, accurate reporting, and rapid scale.
Whether you’re using Shopify, Magento (Adobe Commerce), BigCommerce, WooCommerce, Amazon, or a custom headless storefront, we enable real-time, bi-directional data flow between your storefront and your NetSuite instance.
eCommerce Platforms We Integrate with NetSuite
| Platform | Integration Method |
|---|---|
| Shopify & Shopify Plus | REST APIs, NetSuite Connector, Celigo, Boomi |
| Magento (Adobe Commerce) | SuiteTalk, RESTlet, Middleware, Custom API |
| BigCommerce | Celigo Integration App, Custom REST API |
| WooCommerce | REST API, third-party plugin + middleware |
| Amazon (FBA/MFN) | Amazon MWS API, NetSuite Connector, Celigo |
| eBay, Etsy, Walmart | Marketplace aggregator tools (ChannelAdvisor, Zentail, etc.) + NetSuite middleware |
| Custom Headless Commerce | Direct API integration or via iPaaS like Boomi, Celigo, or MuleSoft |
What Does NetSuite eCommerce Integration Include?
✅ Product Sync – Real-time item availability, pricing tiers, images, and descriptions pushed from NetSuite to the eCommerce site
✅ Order Sync – Automatically push online orders to NetSuite sales orders with mapped line items, shipping, promotions, and taxes
✅ Customer Sync – Sync customer records and order history between NetSuite and the storefront
✅ Inventory Management – Update inventory counts in real time as orders are placed or received
✅ Shipping & Fulfillment Integration – Connect with ShipStation, ShipBob, 3PLs, or native WMS for end-to-end fulfillment visibility
✅ Returns & RMAs – Automate returns and restocking from eCommerce to NetSuite using native RMA workflows
✅ Payments & Tax Handling – Integrate with Stripe, PayPal, Avalara, TaxJar, and more for accurate tax and reconciliation
✅ Multichannel Orchestration – Centralize marketplace data across multiple platforms (Shopify + Amazon + Walmart) inside NetSuite
Why InfraNext for NetSuite eCommerce Integration?
🧠 Certified NetSuite Developers & Integration Architects
🔄 Deep Expertise in SuiteScript, SuiteTalk, RESTlets, Webhooks
🛒 Experience Across All Major eCommerce Platforms
🔗 Seamless Integration via APIs or iPaaS (Celigo, Boomi, MuleSoft)
📦 Support for Multi-Warehouse & 3PL Fulfillment
📈 Real-Time Reporting with eComm KPIs, COGS, Channel Profitability
Our NetSuite eCommerce Integration Process
🔍 Phase 1: Discovery & Mapping
- Analyze current eCommerce and ERP workflows
- Define data mapping (SKUs, pricing, promotions, orders, shipping)
- Identify gaps in fulfillment, tax, and customer experience
🔧 Phase 2: Connector Configuration or Custom API Setup
- Deploy prebuilt connector (Celigo, Boomi, etc.) or develop custom RESTlet/SuiteTalk-based integration
- Build error handling and retry mechanisms
- Perform test transactions and sandbox validations
🚀 Phase 3: Launch & Support
- Go-live support for order flow, fulfillment sync, customer data
- Ongoing monitoring, optimization, and version upgrade compatibility
- Optional post-launch SLA support for maintenance and scale
Post-Integration Capabilities
✅ Unified dashboard of eCommerce + ERP performance
✅ Real-time order-to-cash visibility
✅ Streamlined returns and RMA processing
✅ Automated inventory replenishment alerts
✅ Accurate sales tax and reconciliation reporting
✅ Multi-site or multi-brand channel support via NetSuite OneWorld
FAQs
Can you connect multiple eCommerce platforms to the same NetSuite instance?
Yes. We specialize in multichannel commerce orchestration, allowing Shopify, Amazon, Walmart, and others to sync seamlessly into one unified NetSuite environment.
What’s the difference between using Celigo and a custom API integration?
Celigo’s Integration App offers faster time to value for common use cases, but it has limitations for complex business rules or custom workflows. Custom API integrations provide full control and are better suited for businesses with highly tailored processes or headless architectures.
Can NetSuite handle eCommerce returns and RMAs?
Yes. NetSuite has native RMA functionality. We can configure workflows that allow online return requests to trigger RMAs in NetSuite, update inventory, and initiate refunds or exchanges.
How do you handle syncing promotions and discounts?
We map eCommerce promotions, coupons, and cart-level discounts to appropriate NetSuite discount items, ensuring accurate order totals and revenue reporting.
Build a Connected Commerce Ecosystem with InfraNext
Get complete visibility and control across your front-end commerce and back-end operations with InfraNext’s NetSuite eCommerce integration services. From plug-and-play connectors to custom API builds, we deliver the architecture you need to scale and serve better.
📧 Email: sales@infranext.io
📞 Call: +1 972 755 0363
📅 Schedule a Free Implementation Strategy Call ›